英文道歉信

第1篇：英文道歉信

Directions: One of your pen friends, John, will be visiting your city.

However, for some reasons, you can not meet him at the airport on time.

Write a letter asking to wait for you at the airport and tell him how to recognize you.

Your letter should be no less than 100 words.

You don’t need to write the address.

Don’t sign your own name at the end of the letter, use Alice instead.

第2篇：英文道歉信

Dear customer,

Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.

I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.

I'm really sorry that I didn't check with you before making such incomsiderate arrangement .All I can say is that it won't happen again. Sincerely,

第3篇：英文道歉信

Dear Mr. Li

It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.

I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.

Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.

Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.

Sincerely,

Alfred Zhuang

Front Office Manager

第4篇：英文道歉信

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

尊敬的先生或女士,

我写这封信是为了向你道歉。很抱歉，我们犯了一个关于真空吸尘器的错误。

我们寄给你的那些真空吸尘器本来是要寄给欧洲国家的，但是当老工人退休后，新工人就没那么有经验了。此外，3月和7月的商品价格和商品价格是如此的相似，所以工人弄错了。

非常抱歉，我们向你保证要更换一批货。我们还将给予10%的折扣以补偿。

我很抱歉给您造成的不便，我将尽力避免同样的事故再次发生。