第1篇:英文道歉信
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
亲爱的xxxxx,(对方姓名)
我写这封信以表达我的.道歉 xxxxxxxxxxxxxx(道歉原因)。
对此我深感抱歉。
我再次对给您造成的任何不便深感歉意,希望您能理解我的处境并接受我的道歉。
谨启
xxxxxxxxx(自己姓名)
第2篇:英文道歉信
Dear Mr Smith
I am so sorry about that I didn't visit you yesterday. I am expectting you can forgive me . Yesterday, my friend LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ,I feel very sad. Can we have another meet ? I want to study from you very much.
Looking forward to hearing from you.
Yous,
Li Hua
第3篇:英文道歉信
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhugan
第4篇:英文道歉信
Dear Sir or Madam,
Thank you for letter of 5 May 20xx.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
第5篇:英文道歉信
Dear Charlie,
indly excuse me for my not being able to see you off at the airport this Saturday as I have promised.
A major business partner of our company will be attending an important conference in Xiamen this weekend, ()and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.
Pursuing study overseas is an essential step in the accomplishment of your dream. How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck. Please forgive me.
Cordially,
Li Ming
第6篇:英文道歉信
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at*******.
Yours in service
Tony